To update the assistance query number for your organization, which action should you take?

To update the assistance query number for your organization, which action should you take?

• A. Log into Hyperspace as a Care Everywhere builder
• B. Contact your IT department
• C. Send a request to Epic support
• D. Log into Hyperspace as a regular user

Answer: (A)

To update the assistance query number for your organization, logging into Hyperspace as a Care Everywhere builder is essential because this role typically has the appropriate permissions to make system-level changes and updates. Builders are specifically authorized to modify configurations and settings relevant to data sharing and interoperability features within Epic systems. This capability allows them to directly interact with the necessary tools and resources needed to implement updates accurately and efficiently.

In contrast, other options do not provide the access or authority needed to make this specific change. The IT department may assist in various technical issues but generally will not be the ones performing these updates directly if a builder role exists. Requesting support from Epic could be useful for more complex issues or major updates but does not constitute immediate action for simple queries. Logging in as a regular user, while providing access to standard functionalities, would not grant the necessary privileges to modify critical system settings like the assistance query number.